{"id":5339,"date":"2024-04-29T12:16:23","date_gmt":"2024-04-29T12:16:23","guid":{"rendered":"https:\/\/riembau.com\/frequently-asked-questions\/reservation-regulations\/"},"modified":"2024-09-24T05:57:03","modified_gmt":"2024-09-24T05:57:03","slug":"reservation-regulations","status":"publish","type":"page","link":"https:\/\/riembau.com\/en\/frequently-asked-questions\/reservation-regulations\/","title":{"rendered":"Reservation regulations"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5339\" class=\"elementor elementor-5339 elementor-1375\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-28d78bb6 animated-slow elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"28d78bb6\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-69114425\" data-id=\"69114425\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-70f3ac6c elementor-widget elementor-widget-heading\" data-id=\"70f3ac6c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-799e95d6 animated-slow elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"799e95d6\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-49315482\" data-id=\"49315482\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-68a49f17 elementor-nav-menu--dropdown-none menusidebar elementor-widget elementor-widget-nav-menu\" data-id=\"68a49f17\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; viewBox=\\&quot;0 0 320 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none\">\n\t\t\t\t<ul id=\"menu-1-68a49f17\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6196\"><a href=\"https:\/\/riembau.com\/en\/frequently-asked-questions\/\" class=\"elementor-item\">Camping<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6050\"><a href=\"https:\/\/riembau.com\/en\/frequently-asked-questions\/reservation-regulations\/\" class=\"elementor-item\">Reservation regulations<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6049\"><a href=\"https:\/\/riembau.com\/en\/frequently-asked-questions\/vehicle-regulations\/\" class=\"elementor-item\">Vehicle regulations<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6048\"><a href=\"https:\/\/riembau.com\/en\/frequently-asked-questions\/frequently-asked-questions-bungalows\/\" class=\"elementor-item\">Bungalows<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6047\"><a href=\"https:\/\/riembau.com\/en\/frequently-asked-questions\/frequently-asked-questions-pitches\/\" class=\"elementor-item\">Pitches<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-68a49f17\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6196\"><a href=\"https:\/\/riembau.com\/en\/frequently-asked-questions\/\" class=\"elementor-item\" tabindex=\"-1\">Camping<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6050\"><a href=\"https:\/\/riembau.com\/en\/frequently-asked-questions\/reservation-regulations\/\" class=\"elementor-item\" tabindex=\"-1\">Reservation regulations<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6049\"><a href=\"https:\/\/riembau.com\/en\/frequently-asked-questions\/vehicle-regulations\/\" class=\"elementor-item\" tabindex=\"-1\">Vehicle regulations<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6048\"><a href=\"https:\/\/riembau.com\/en\/frequently-asked-questions\/frequently-asked-questions-bungalows\/\" class=\"elementor-item\" tabindex=\"-1\">Bungalows<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6047\"><a href=\"https:\/\/riembau.com\/en\/frequently-asked-questions\/frequently-asked-questions-pitches\/\" class=\"elementor-item\" tabindex=\"-1\">Pitches<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-8adec0b\" data-id=\"8adec0b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-14efa20b faqs elementor-widget elementor-widget-toggle\" data-id=\"14efa20b\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3511\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-3511\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"13\" height=\"8\" viewBox=\"0 0 13 8\" fill=\"none\"><path d=\"M1 1L6.5 7L12 1\" stroke=\"#158482\" stroke-width=\"1.3\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"13\" height=\"8\" viewBox=\"0 0 13 8\" fill=\"none\"><path d=\"M12 7L6.5 1L1 7\" stroke=\"#158482\" stroke-width=\"1.3\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What are the campsite reservation regulations?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3511\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-3511\"><ul>\n<li>The rental of the bungalows and pitches is for the use of the holder of the reservation and their companions. It is not allowed to transfer the accommodation to third parties. <\/li>\n<li>Reservations will always be confirmed in writing via email. The campsite will not be responsible for any information that has not been confirmed in this way. <\/li>\n<li>El dret d\u2019ocupaci\u00f3 dels bungalows comen\u00e7a amb el check in a les 15:00 h del dia d\u2019entrada, i finalitza amb el check out a les 12:00 h del dia de sortida.The right to occupy the bungalows begins with check-in at 3:00 p.m. on the day of entry, and ends with check-out at 12:00 p.m. on the day of departure.<\/li>\n<li>The right to occupy the pitches begins with check-in from 8:00 a.m. in high season, and from 9:00 a.m. in mid\/low season, and ends with check-out until 9:00 p.m. on the day of departure.<\/li>\n<li>Reservations from minors are not accepted. Minors must always be accompanied by a responsible adult. <\/li>\n<li>Reservations from groups of young people are not accepted.<\/li>\n<li>The total invoice must be paid on the day of arrival.<\/li>\n<li>The maximum number of people that can be in a bungalow is 5 people (adults or children).<\/li>\n<li>Animals are not allowed either inside or outside the bungalows, or the plots, except those plots suitable for pets.<\/li>\n<li>The reservation will be canceled from 7:00 p.m. on the day of entry in case of no-show.<\/li>\n<li>Cancellations must be communicated in writing via email for them to be valid and accepted. To cancel, you must contact oficina@riembau.com, specifying the name and surname of the holder of the reservation and the corresponding reservation number. <\/li>\n<li>The customer is responsible for leaving the bungalow clean and tidy before checking out on the day of departure.<\/li>\n<li>The campsite reserves the right to change the accommodation number assigned if necessary.<\/li>\n<li>If you need special services such as beds for babies, sheets, refrigerators, coffee makers or any extra equipment that is not included in the reservation, it is advisable to book it in advance to ensure its availability.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-3512\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-3512\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"13\" height=\"8\" viewBox=\"0 0 13 8\" fill=\"none\"><path d=\"M1 1L6.5 7L12 1\" stroke=\"#158482\" stroke-width=\"1.3\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"13\" height=\"8\" viewBox=\"0 0 13 8\" fill=\"none\"><path d=\"M12 7L6.5 1L1 7\" stroke=\"#158482\" stroke-width=\"1.3\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What are the rules for returning the reservation deposit?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-3512\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-3512\"><ul>\n<li>Cancellations must be communicated in writing via email for them to be valid and accepted. To cancel, you must contact <a href=\"mailto:oficina@riembau.com\">oficina@riembau.com<\/a>, specifying the name and surname of the holder of the reservation and the corresponding reservation number. <\/li>\n<li>100% of the reservation deposit will be returned if the reservation is canceled in writing via email more than 30 days in advance of the date of entry set in the reservation.<\/li>\n<li>50% of the reservation deposit will be returned if the reservation is canceled in writing via email between 20 and 30 days before the date of entry set in the reservation.<\/li>\n<li>The right to recover 100% of the reservation deposit will be lost if the reservation is canceled less than 20 days in advance of the date of entry set in the reservation.<\/li>\n<li>The customer, once installed in his previously chosen pitch, will communicate this to reception.<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2eaf8307 elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2eaf8307\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-17328e5e\" data-id=\"17328e5e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e1e524f elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6e1e524f\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-89ae835 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"89ae835\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7c59a21d\" data-id=\"7c59a21d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ca06701 elementor-widget elementor-widget-shortcode\" data-id=\"7ca06701\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"page\" data-elementor-id=\"5291\" class=\"elementor elementor-5291 elementor-1115\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6a055a1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6a055a1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c971263\" data-id=\"c971263\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8674804 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"8674804\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">If you have more doubts or need us to answer a specific question, let's talk about it!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92cc7a7 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"92cc7a7\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/riembau.com\/en\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"7\" height=\"12\" viewBox=\"0 0 7 12\" fill=\"none\"><path d=\"M1 11L6 6L1 1\" stroke=\"white\" stroke-width=\"1.3\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions What are the campsite reservation regulations? The rental of the bungalows and pitches is for the use of the holder of the reservation and their companions. It is not allowed to transfer the accommodation to third parties. Reservations will always be confirmed in writing via email. The campsite will not be responsible [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":5333,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-5339","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Reservation regulations - C\u00e0mping Riembau<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/riembau.com\/en\/frequently-asked-questions\/reservation-regulations\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reservation regulations - C\u00e0mping Riembau\" \/>\n<meta property=\"og:description\" content=\"Frequently asked questions What are the campsite reservation regulations? The rental of the bungalows and pitches is for the use of the holder of the reservation and their companions. It is not allowed to transfer the accommodation to third parties. Reservations will always be confirmed in writing via email. 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